Last updated: June 15, 2026
We collect information you provide directly when booking our services, including your name, email address, rental preferences, and payment details. Additionally, we automatically collect certain technical information when you visit our website, such as IP address, browser type, and pages visited.
Your information enables us to process rental bookings, communicate regarding reservations, improve our services, and comply with legal obligations. We use technical data to enhance website functionality and security.
We do not sell your personal information. We share data only with service providers essential to our operations (payment processors, insurance providers) and when required by law. All third parties are contractually bound to protect your information.
We retain your personal information for the duration of our business relationship and for seven years thereafter to comply with legal and regulatory requirements. Technical data is typically retained for two years.
You have the right to access, correct, or delete your personal information. You may also object to processing, request data portability, and withdraw consent where processing is based on consent. To exercise these rights, contact us at [email protected]
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
Our website uses cookies to enhance functionality and analyze usage. See our Cookies Policy for detailed information.
We may update this privacy policy periodically. Material changes will be communicated via email or prominent website notice.
For questions about this privacy policy or our data practices, contact us at [email protected] or write to Unit 12 Digbeth Court, Birmingham, B5 6DR, United Kingdom.